When to get more support

If you or someone else is in immediate danger, call your local emergency number now. Please do that before anything else on this page.

If you are not in immediate danger but things feel heavy, there are people in Malaysia whose job is to listen. Calling does not mean something is wrong with you. It means you are taking care of yourself.

Who can I call in Malaysia?

These lines are run by other organisations, not by Blissful. We list them so you do not have to search. Please confirm opening hours when you call, because services can change.

• Befrienders Kuala Lumpur lists its emotional support line as +603-7627 2929, free, confidential and open 24 hours every day¹.
• HEAL 15555 is the national mental health crisis helpline, offering counselling and social support every day, including public holidays, from 8 am to midnight². Services can change, so it is worth confirming the hours when you call.
• Talian Kasih 15999 is a government helpline that operates 24 hours a day, 7 days a week, with a WhatsApp number of 019-261 5999³. It is run through the Ministry of Women, Family and Community Development and covers abuse, neglect and requests for help.
• MENTARI, a Ministry of Health service, lists the Selayang branch at +60361270946 and the Sungai Buloh branch at +603-61561321 (ext. 2276) or 018-8661024⁴. The page does not state operating hours, so please confirm them when you call.

When is a guide not enough?

A guide can offer a quiet minute. It cannot sit with you, listen or know your situation. Consider talking to a person if:

• low mood, worry or tiredness stays with you day after day
• sleep, work, school or relationships are getting harder
• a practice brings up distress, dizziness or old painful memories
• you feel hopeless, or you have thoughts of harming yourself

You do not need to wait until it gets worse. Your doctor, a clinic counsellor, a trusted elder or a faith leader you feel safe with are all good places to start.

What can a first call be like?

You do not need to prepare. You can say, “I am not sure how to explain, but I need to talk.” Someone will listen, and you can end the call whenever you wish.

If calling feels too much, you can ask a friend or family member to sit with you while you call, or to make the call with you.

Try this: one steady minute

This can ease the moment while you decide what to do next, and it sits comfortably beside talking to someone.

1. Put both feet on the floor and feel its weight under you.
2. Look around and name three things you can see.
3. Breathe out slowly, a little longer than you breathe in.
4. Repeat for a minute, then reach for your phone and call someone.

The slow breathing pacer can set the rhythm if you want it.

Where else can I read?

Our guide on finding suitable support explains the options in more detail. Our health and wellbeing note explains what these guides are for. You can also read about Blissful to see who we are.

You are welcome here on a hard day and on a good one.